Mochi Health is a telehealth company that gets you a GLP-1 prescription plus a membership with a doctor and dietitian, and right now the site is running a promo of $39 for your first month before it jumps to $79. This Mochi Health review breaks down the real prices, what’s actually good, and what’s kind of a pain. Short version: it’s one of the cheaper ways to get GLP-1 care if you’re paying out of pocket, but the billing setup trips people up.
Quick verdict
Good for: People without GLP-1 insurance coverage who want a low, flat monthly medication price and don’t mind a fully virtual setup.
Skip it if: You want one simple bill instead of two, or you get anxious about subscription cancellation rules.
Price I checked today: $79 a month for the membership ($39 for month one on the current promo), plus $99 a month for compounded semaglutide or $199 a month for compounded tirzepatide, on top of that. So your real total is closer to $178-$278 a month, not $79.
What is Mochi Health, really
Mochi Health connects you with a doctor and a registered dietitian over video, and if you qualify, they write you a prescription for weight loss medication. It’s not just weight loss either. They also do hair loss, skincare, mental health, menopause, and testosterone treatment. But for this review, I’m focused on the weight loss and GLP-1 side, since that’s what most people land here for.
You take a short online quiz, talk to a provider via video within about a week, and if it’s a fit, medication ships to your door. It’s fully virtual and open in all 50 states.
Mochi Health pricing (checked on their site today)
This is where people get a little confused, so let’s be really clear about it. Mochi splits your cost into two separate charges: the membership and the medication. You pay both.
Membership plans
On the Mochi Health membership (the one most people sign up for), here’s what’s on their pricing page right now:
- 1 month: $79 ($39 for your first month on the current promo)
- 3 months: $199
- 6 months: $399
- 12 months: $799
There’s also a Wellness Plus plan, but you only qualify for that one if you have qualifying insurance:
- 1 month: $69
- 3 months: $169
- 6 months: $299
- 12 months: $589
Membership covers unlimited access to your provider and care team, messaging in the app, and 24/7 support. It does not include the medication itself. That’s billed separately.
Medication pricing
Here’s the part that actually makes Mochi Health cheaper than many competitors. If you go the compounded route (not the brand-name drugs), the price is flat no matter your dose:
- Compounded semaglutide: $99 a month, all doses, shipping included
- Compounded tirzepatide: $199 a month, all doses, shipping included
That flat pricing is a real win. A lot of other GLP-1 telehealth brands charge more as your dose goes up. Mochi doesn’t. If you’re on a high dose of tirzepatide, you’re still paying $199, not $400 or $500 as you might somewhere else.
If you want the actual brand-name drugs like Zepbound, Wegovy, Mounjaro, or Ozempic, the price depends completely on your insurance and isn’t a flat number Mochi publishes. You’d need to go through the eligibility quiz and insurance check to see what that comes out to.
So add it up. On the standard membership plus compounded semaglutide, you’re at $79 plus $99, which is $178 a month after your first month. On tirzepatide, it’s $79 plus $199, so $278 a month. That’s the real number, and I think a lot of ads out there lead with just the $39 or $79 and let you find out about the second charge later. Kind of a pain, not gonna lie.
What medications does Mochi Health offer
According to their medications page and FAQ, providers can prescribe:
- Tirzepatide (Mounjaro, Zepbound)
- Semaglutide (Wegovy, Ozempic, Rybelsus)
- Liraglutide (Saxenda, Victoza)
- Topiramate
- Bupropion
- Naltrexone
- Orlistat
They also carry compounded medications outside of just GLP-1s, over 2,000 formulations across more than 100 conditions per their FAQ, though pricing for those varies by pharmacy and isn’t posted as one flat number.
One thing worth flagging: compounded medications are not FDA-approved for safety, effectiveness, or quality. That’s stated directly on Mochi’s own medications page. It doesn’t mean they’re unsafe, but it’s a different regulatory category than the brand-name drugs, and you should know that going in.
How signup works
You take a 5-minute eligibility quiz on their site. To qualify for weight loss meds, you generally need a BMI of 30 or higher, or 25 plus a weight-related health issue like high blood pressure or high cholesterol. For the brand-name FDA-approved drugs specifically, the bar is a BMI of 27 with a weight-related condition.
After the quiz, you book a video visit, usually within about a week. The provider reviews your health history and decides on a treatment plan. If a prescription makes sense, it goes to a partner pharmacy and ships to you.
Mochi also runs a Pediatrics program for people under 18, which most GLP-1 telehealth companies don’t offer at all.
Insurance and payment
Mochi will check your insurance and try to get medications covered if they’re on your plan’s formulary. Insurance providers legally have 30 days to respond to a prior authorisation, and Mochi says they’ll help bridge the gap with medication in the meantime. Government plans like Medicaid and Medicare are not accepted. You can pay with an HSA or FSA card for both membership and medication.
How to cancel
You can cancel your membership anytime through your account or by calling their support line. But here’s the catch. Cancellation takes effect at the end of your current term, not the moment you cancel. So if you’re on a 12-month plan and you cancel in month 4, you don’t get the other 8 months back. There’s no mid-term refund on membership.
The medication side works differently. You can modify or cancel a prescription refill before it’s sent to the pharmacy. Once it ships, Mochi’s own refund policy says prescription sales are final, no returns or refunds, because medication can’t be resold. That’s pretty standard across the industry for safety reasons, but it does mean timing matters if you want to change your dose or stop.
Common complaints
I looked at reviews across a few different platforms, and the picture is genuinely mixed depending on where you look. On Trustpilot, Mochi sits around 4.4 out of 5 across more than 15,000 reviews, and most of the positive comments are about the doctors being thorough and not rushed. On the Better Business Bureau, the rating is much worse, and most of those complaints are about billing.
The pattern that comes up again and again is confusion over the two separate charges, the membership and the medication. People sign up expecting one bill and then get surprised by a second one. There are also complaints about auto-refill shipping a new batch of medication right when someone wanted to pause or change their dose, and then not being able to get a refund because it already shipped. And a few reviewers mention trouble getting refunds even when they tried to cancel the same day they were charged.
None of these point to a scam or anything shady. It’s more that the subscription structure needs you to pay close attention, especially around renewal dates.
Who should use Mochi Health?
If you don’t have insurance that covers GLP-1s and you’re comparing self-pay options, Mochi’s $99 compounded semaglutide and $199 compounded tirzepatide are genuinely some of the lower prices you’ll find, especially with the flat dose pricing. I’d say it’s worth a look if that’s your situation. [link: Best GLP-1 Programs page]
If you want brand-name Wegovy or Zepbound specifically and have insurance that might cover it, this could still work, but you’ll need to go through their process to find your real number since they don’t post one.
Who should skip it
If you hate subscription fine print, or you know you’ll want to pause or adjust your dose often, the “no refund once shipped” rule might frustrate you. And if you want one simple monthly bill instead of two separate charges, that’s just not how Mochi is set up. [link: GLP-1 Telehealth Comparison page]
FAQ
Is Mochi Health legit? Yes. It’s a real telehealth company with board-certified providers, and it’s currently operating and accepting new patients in all 50 states.
How much does Mochi Health actually cost per month? Add the membership ($79, or $39 for your first month right now) to the medication cost ($99 for compounded semaglutide or $199 for compounded tirzepatide). Most people land between $178 and $278 a month total.
Does Mochi Health take insurance? It depends on your plan. They’ll check your coverage and try to get medications approved if they’re on your formulary, but Medicaid and Medicare aren’t accepted. [link: GLP-1 Insurance Coverage Guide]
Can I cancel Mochi Health anytime? You can cancel the membership anytime, but it only takes effect at the end of your current billing term, and there’s no refund for unused months on a multi-month plan. Medication can be modified before it ships, but not after.
What’s the difference between the Mochi Health plan and the Wellness Plus plan? Wellness Plus is cheaper, but you only qualify if you have qualifying insurance. The regular membership is open to everyone. [link: Mochi Health vs Other GLP-1 Providers]
My honest take
I’d say Mochi Health earns its spot on a lot of “cheapest GLP-1 options” lists, and the flat dose pricing on compounded meds is a real reason for that. What surprised me here is how many complaints come down to the same root issue: people not realising there are two separate charges until the second one hits their card. If you go in with clear eyes about that, and you read the cancellation terms before you commit to a 6- or 12-month plan, I think it’s a reasonable option. Just don’t sign up expecting one $79 bill and call it a day.
Talk to your own doctor about whether a GLP-1 medication is right for you before starting any program like this.